Every January brings fresh goals and good intentions. In communications, those intentions are often tested quickly by pressure, urgency, and real-world complexity.

In this episode of The Briefing Room by PDR Strategies, Paul D. Raymond, Jr. walks through ten communication resolutions that actually matter. Not aspirational slogans, but practical habits shaped by experience, missteps, and lessons learned the hard way.

From using urgency with purpose, to planning communications before a crisis, to choosing the right words because words matter, this episode focuses on clarity, discipline, and intention in a demanding communication environment.

These are resolutions designed to hold up when things get busy, tense, or messy.

🎯 Key Takeaways:

• Why calling everything “urgent” undermines credibility

• How small pauses before sending messages prevent bigger problems

• The difference between communication activity and communication strategy

• Why brevity signals confidence and leadership

• How plain language strengthens trust

• The value of planning communications before the crisis

• Why listening is a core communications function

• How honesty builds credibility when information is incomplete

• Why terminology matters and words are never neutral

• How communicators can protect clarity under pressure

💬 This podcast uses AI-generated text-to-voice narration of articles originally published in The Briefing Room on the PDR Strategies website.