— OUR SERVICES
Stronger Plans.
Prepared Teams.
Resilient Communities.
Every municipality deserves emergency plans that are understandable, operational, and ready for real-world use. Our partnership delivers planning and communications support that meets state and federal standards—without overwhelming your leaders or staff.
We build plans that are actionable, collaborative, and aligned with how your community actually operates.
01
Local Emergency Operations Plans (LEOP)
02
Continuity of Operations Plans (COOP)
03
Workshops & Stakeholder Engagement
04
Training & Exercises
05
Emergency Communications & Public Information Support
06
Operational Tools, Templates & Self-Assessments
Who We Serve
New Hampshire and Maine cities and towns, police and fire departments, school districts, county agencies, and municipal partners seeking modern, compliant, ready-to-use planning and communication support.
HOW WE WORK
1. Listen
Focused discovery conversations with your Emergency Management Director, Town Administrator, Police and Fire leadership, and other key municipal partners to understand needs, priorities, and real-world constraints.
2. Map
A structured review of existing plans, legal and standards-based requirements, operational gaps, and immediate opportunities for improvement—giving you a clear picture of where you stand.
3. Build
Development of updated plan components, communication templates, procedures, and practical checklists that are easy to follow, easy to brief, and ready for day-one use by your team.
4. Train & Handoff
Targeted briefings, tabletop exercises, and a complete delivery of organized, editable files—ensuring your team knows how to use the plan and is confident applying it in real situations.
1. Local Emergency Operations Plans (LEOP)
Modern, usable plans built for local leaders.
The LEOP is the foundation of municipal preparedness—but many communities struggle with outdated content, siloed edits, or plans too complex to use.
We help you build a clean, practical LEOP that supports your leaders and responders before, during, and after an emergency.
Our LEOP services CAN include:
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Full LEOP rewrite or structured update
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Integration of state & county guidance and templates
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Validating your EOC operating model
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Base Plan refresh aligned with FEMA CPG 101 v3
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Community Lifelines + hazards integration
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Operational language that leaders and responders can follow
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Digital + printable plan formats
2. Continuity of Operations Plans (COOP)
Keeping your essential functions running—no matter what.
A COOP is not just a document; it’s a strategy for maintaining operations during disruption. We help municipalities build COOPs that are credible, realistic, and tailored to local staffing and resources.
our coop services include:
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Identification of critical functions and essential personnel
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Essential records and data protection measures
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Reconstitution strategy
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Delegations of authority and succession
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Alternate facility planning
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Policy crosswalks and department-specific requirements
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ADA and communications accessibility considerations
3. Workshops & Stakeholder Engagement
Bringing teams together to build stronger plans.
Emergency plans only work when stakeholders understand them. We provide engaging, structured workshops that bring municipal partners together and build alignment across departments.
WE OFFER:
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LEOP & COOP orientation sessions
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EMD–leadership alignment briefings
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Hazard identification and risk assessment workshops
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Department-level input sessions
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Multi-agency coordination meetings
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Public information alignment sessions
4. Training & Exercises
Turning your plan into real-world capability.
We help you move beyond plan development to implementation through practical training and exercises tailored to your community.
OUR TRAINING & EXERCISE SERVICES INCLUDE:
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Tabletop exercises (TTX)
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After-action reporting (AAR) and improvement plans
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Communications-focused exercises
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Executive briefing and plan walk-throughs
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Department-specific training for plan components
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Scenario-based discussion sessions
5. Emergency Communications & Public Information Support
Clear messaging when your community needs it most.
Emergency operations and communication must work together. With extensive experience in statewide crisis communication, we help municipalities create and maintain public information capabilities that support the operational response.
OUR TRAINING & EXERCISE SERVICES INCLUDE:
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Public information coordination and message alignment
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Emergency messaging templates
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Media strategy support
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Operational communications built into the LEOP and COOP
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Leadership coaching for crisis communications
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Plain-language guidance for public-facing content
6. Operational Tools, Templates & Self-Assessments
Helping communities prepare smarter and faster.
We build tools that simplify complex planning requirements and give leaders actionable tools to support their preparedness efforts.
EXAMPLES INCLUDE:
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Stakeholder engagement templates
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Message maps and readiness checklists
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Custom EOC checklists, job aids, and templates
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ICS-informed municipal forms
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Monthly preparedness messaging templates
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Custom PIO message maps, scripts, and templates
